Navigate to Applications, select the Utilities folder.
If this is the case, turn off Auto Proxy Detect.
Then delete the Library\Application Support\Microsoft\Teams folder.Ĭheck your Mac system logs to see if there are any endless proxy errors related to your Microsoft account. Right-click on the Teams icon in your Dock and select Remove from Dock. First, you need to disconnect from your VPN. Other users were able to fix their Teams login errors after disabling their VPN. So, install an older Teams release for macOS and check the results. It seems that Teams login errors occur when your change the password in your MS365 account and the validating server is actually an ADFS server, not Azure. Don’t worry about it, you can then upgrade to a newer version without logging out. Other users solved the problem by installing an old Teams version. Logging out of your Office apps and signing back in with the new credentials should fix your Teams login issues. 
The problem is that your Office apps may still be referencing the old login instead of your new email address. For example, if you replace your old Gmail login with a new Outlook email address, sign out of all your Office apps and sign back in with your new credentials. Many users experienced various login problems after changing their primary login for their Microsoft accounts. If You Recently Changed Your Primary Login in Office Sign Out of Office If the issue persists, navigate to ~/Library/Application Support/Microsoft/Teams, remove the Teams folder, restart your Mac and reinstall Teams.
Then remove the ~/Library/Preferences/ item. Enter ~/Library/Caches/ and hit the Go button. Launch Finder, click on the Go menu, and select Go to Folder. Restart your Teams app, enter your username and password and check if you can log in now. Note: Delete the item as well, if present on your system. Go to Keychain Access and remove the Teams entries. Exit Teams, launch Finder, go to Applications, and then click on Utilities. If you’re logged into your Teams account on other devices, log out and check if the login problem is gone. Deleting this file solved the issue for many MacBook users. Sometimes, this framework doesn’t work well with the latest macOS versions. Launch Terminal and run the following command: rm ~/Library/Application\ Support//backgrounditems.btmĪs a quick reminder, Teams is built on the Electron platform. 
Many users fixed their Teams login problems after deleting their background items. If this is the case, wait until the company has fix the issue on their end. ⇒ Quick Note: Go to Microsoft’s Office portal and check if there are any known login problems affecting Teams. How Do I Fix Microsoft Teams Login Problems on Mac? If You Recently Changed Your Primary Login in Office.How Do I Fix Microsoft Teams Login Problems on Mac?.
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